Tesco the 'choice architect'. Arrrrgghhhhh!
I approached Thaler and Sunstein’s modish book ‘Nudge’ with trepidation. I nearly chose not to continue past the odious epithet ‘choice architect’ which appeared in its opening pages. And it would be misleading to imply that I didn’t almost chew through the insides of my face on a couple of occasions when the co-authors’ references to themselves in the third person became too frequent to bear. Yet, my oceanic reserves of irritability aside, I found the work to be animated by a well argued, worthwhile premise and its central thesis was, I acknowledge, communicated clearly.
The book does impart to its readers a curse which endures months after the volume itself has been consigned to the bookshelf. I’d be surprised if anyone has yet managed to read it without finding themselves impelled to identify and categorise any number of ‘nudges’ which suddenly manifest themselves in various political and commercial situations. My suspicion, in this regard, has been substantiated by Rob Greenland’s post on ‘The Social Business’ blog, which recognises that Tesco has been ‘nudging’ customers towards reusing carrier bags during their weekly shop.
Despite a couple of instances when we’ve spilled fruit and veg over the car-park or street after a particularly tired old bag has objected to being filled yet again with heavy groceries, my girlfriend and I continue to march out of Tesco with M & S, Dunnes and Waterstones bags. It appears that increasingly other shoppers are doing the same. There has been a 48% reduction in the number of new plastic bags used. Apart from asking customers whether they need bags on each occasion they visit the till (which is a ‘nudge’ in itself), the company also awards Clubcard points to those who bring their own.
It’s clear evidence that people’s wasteful behaviour can be altered by relatively simple expedients. It also gives me a pretext to post a Tim Minchin video.
The book does impart to its readers a curse which endures months after the volume itself has been consigned to the bookshelf. I’d be surprised if anyone has yet managed to read it without finding themselves impelled to identify and categorise any number of ‘nudges’ which suddenly manifest themselves in various political and commercial situations. My suspicion, in this regard, has been substantiated by Rob Greenland’s post on ‘The Social Business’ blog, which recognises that Tesco has been ‘nudging’ customers towards reusing carrier bags during their weekly shop.
Despite a couple of instances when we’ve spilled fruit and veg over the car-park or street after a particularly tired old bag has objected to being filled yet again with heavy groceries, my girlfriend and I continue to march out of Tesco with M & S, Dunnes and Waterstones bags. It appears that increasingly other shoppers are doing the same. There has been a 48% reduction in the number of new plastic bags used. Apart from asking customers whether they need bags on each occasion they visit the till (which is a ‘nudge’ in itself), the company also awards Clubcard points to those who bring their own.
It’s clear evidence that people’s wasteful behaviour can be altered by relatively simple expedients. It also gives me a pretext to post a Tim Minchin video.
Comments
Other than that, I've collected many "green" points!
Tim
Cheap, politically expedient and happy to damage local identity.
Do you often drink before you write a review?
Sherry?
The have changed my habits, I don't shop there anymore after seeing their deisgusting effect on our local high street for the price of a few exotic fruits.
All conservatives should be fighting to restrain muti-corps like Tesco from globalising England.
England is alive, but barely.
and all the shops are closed
And theres nothing to eat
And theres a place i know
With the sound of shoppers
In the isle looking for food
When you walk down that aisle
I found the milk and a loaf of bread
And we're spinning with the tollies
And i crash into the frozen goods
Ooh, baby, do you know how much thats worth ?
Ooh Tesco is a place on earth
They say in tesco saving comes first
We'll make tesco a place on earth
Ooh Tesco is a place on earth
When i out of milk
I reach for semi-Skimmed
And i get full fat
When I'm lost in the bakery
I hear the attension notice
And ill collect my trolly
In this tesco we're just beginning
To understand the miracle of saving
Baby I was afraid i spend more
But I'm not afraid i save even more
Ooh, baby, do you know how much that is worth ?
Ooh Tesco is a place on earth
They say in Tesco Saving comes first
We'll make Tesco a place on earth
Ooh Tesco is a place on earth